At Michelson Diamonds we strive to provide the perfect jewelry, made specifically as the customer desires. Please allow 7-14 days for custom pieces and out-of-stock items to be delivered and 2-7 days for in-stock items. Please pay attention to the availability details when selecting items. All items will be delivered via UPS or DPD.
Michelson Diamonds offers a 30 day return policy to our customers with receipt of purchase. Customers may return goods for any reason up to 30 days after delivery of the said item. This excludes custom designed, personalized, or engraved jewelry unless there is a manufacturer defect or error. Goods must be returned in their original condition with the original packaging included at the shipping expense of the customer. Michelson Diamonds items sold through a third-party vendor must be returned to that vendor and not Michelson Diamonds. Michelson Diamonds is not responsible for lost or stolen merchandise.
Michelson Diamonds does not accept returns or refunds of customized items. This includes custom designs, personalizations, or engravings made on the behalf of the customer.